emjili Terms & Conditions

1. Acceptance of Terms

These Terms and Conditions ("Terms") constitute a legally binding agreement between you ("Player", "User", "You") and emjili ("emjili", "We", "Us", "Our"), a Philippine Amusement and Gaming Corporation (PAGCOR) licensed online gaming operator. By accessing the emjili website at emjili.cam, creating an account, or using any of our gaming services, you expressly agree to comply with and be bound by these Terms in their entirety.

If you do not agree with any provision of these Terms, you must immediately cease using the emjili platform and refrain from creating an account or engaging in any gaming activities. Continued use of our services following any modifications to these Terms constitutes your acceptance of the revised Terms.

emjili reserves the right to amend, modify, or update these Terms at any time without prior notice. It is your responsibility to review these Terms periodically to remain informed of any changes. Material changes will be communicated through prominent notice on our website or via email to registered account holders.

2. Player Eligibility and Age Restrictions

2.1 Age Verification

emjili employs strict age verification procedures to ensure compliance with legal requirements. During account registration and before processing your first withdrawal, you will be required to provide valid identification documents including but not limited to Philippine government-issued ID cards, passport, driver's license, or UMID card. These documents must clearly display your date of birth and photograph.

Any attempt to circumvent age verification procedures, including providing false information or fraudulent documents, will result in immediate account suspension, forfeiture of any funds and winnings, and potential reporting to relevant authorities. We maintain a zero-tolerance policy regarding underage gambling attempts.

2.2 Jurisdictional Eligibility

emjili services are intended exclusively for residents and citizens of the Republic of the Philippines. Players must be physically located within Philippine territory when accessing our platform and engaging in gaming activities. Use of VPN services, proxy servers, or other methods to mask your true location is strictly prohibited and constitutes grounds for account termination.

Individuals residing in jurisdictions where online gambling is prohibited or restricted are not eligible to use emjili services. It is your sole responsibility to determine whether your use of emjili complies with applicable laws in your jurisdiction. emjili accepts no liability for illegal use of our platform in restricted territories.

2.3 Legal Capacity

By creating an emjili account, you represent and warrant that you possess full legal capacity to enter into binding contracts under Philippine law. You confirm that you are not subject to any legal disability, bankruptcy proceedings, or other circumstances that would impair your ability to be bound by these Terms or fulfill your financial obligations arising from gaming activities.

3. Account Registration and Security

3.1 Account Creation

To access gaming services on emjili, you must register for a personal account by providing accurate, complete, and current information as requested during the registration process. Required information typically includes but is not limited to your full legal name as it appears on government identification, date of birth, valid email address, mobile phone number, residential address, and preferred username and password.

Each individual is permitted to maintain only one (1) account on the emjili platform. Creation of multiple accounts, duplicate accounts, or accounts under false identities is strictly prohibited and constitutes fraudulent activity. emjili reserves the right to close duplicate accounts, void all transactions associated with such accounts, and confiscate any funds or winnings obtained through duplicate account use.

3.2 Account Security Responsibilities

You are solely responsible for maintaining the confidentiality and security of your emjili account credentials, including your username, password, and any two-factor authentication codes. You must not share your login credentials with any third party under any circumstances. All activities conducted through your account are deemed to be performed by you and you accept full responsibility for all such activities, including deposits, wagers, withdrawals, and bonus claims.

If you suspect that your account has been compromised or accessed without authorization, you must immediately notify emjili customer support and change your password. emjili will not be held liable for any losses incurred as a result of unauthorized account access due to your failure to maintain adequate security measures or protect your credentials.

3.3 Information Accuracy and Updates

You must ensure that all information provided to emjili remains accurate, current, and complete at all times. Should any of your personal information change, including contact details or residential address, you are obligated to update your account information promptly through the account settings interface or by contacting customer support. Failure to maintain accurate information may result in delays in processing withdrawals, communications being sent to incorrect addresses, or other service disruptions.

4. Deposits and Account Funding

4.1 Payment Methods

emjili accepts deposits through various Philippine payment methods including but not limited to GCash, Maya (formerly PayMaya), bank transfers to BPI, BDO, Metrobank, UnionBank, and other major Philippine banks, InstaPay, PESONet, and other locally available payment channels. All financial transactions must be conducted in Philippine Pesos (PHP).

You may only use payment methods registered in your own name. Third-party deposits are strictly prohibited. Use of payment methods belonging to another individual, including family members or business associates, constitutes a violation of these Terms and may result in confiscation of deposited funds and account closure.

4.2 Minimum and Maximum Deposit Limits

Minimum deposit amounts vary depending on the selected payment method but typically range from PHP 100 to PHP 200. Maximum deposit limits are displayed during the deposit process and may be subject to change based on payment provider restrictions, account verification status, and emjili's operational policies.

4.3 Deposit Processing Times and Fees

Most deposits on emjili process instantly or within minutes, particularly for GCash and Maya transactions. Bank transfers may require 2-24 hours depending on your banking institution's processing schedules. emjili does not charge fees for deposits; however, your payment provider may impose transaction fees at their discretion.

4.4 Deposit Disputes and Chargebacks

Any disputes regarding deposits must be reported to emjili customer support immediately. Initiating chargebacks, payment reversals, or disputes through your payment provider without first attempting to resolve the matter with emjili is considered fraudulent activity and will result in immediate account suspension and potential legal action. All deposits must be wagered at least once before withdrawal requests can be processed, as part of our anti-money laundering compliance obligations.

5. Withdrawals and Winnings

5.1 Withdrawal Procedures

Players may request withdrawals of available account balances at any time through the account dashboard. Withdrawal requests can be made to the same payment method used for deposits. First-time withdrawal requests require completion of account verification procedures, including submission of valid identification documents and proof of address.

5.2 Withdrawal Processing Times

Verified accounts typically experience the following withdrawal processing times: GCash and Maya withdrawals process within 5-30 minutes during business hours; bank transfers complete within 2-24 hours depending on the receiving bank; withdrawals requested outside business hours or on weekends may experience delays until the next business day. emjili strives to process all withdrawal requests as quickly as possible, though processing times are not guaranteed and may vary based on verification requirements, payment provider availability, and other factors.

5.3 Withdrawal Limits and Fees

Minimum withdrawal amounts are typically PHP 200-500 depending on the payment method. Maximum withdrawal limits vary based on account verification level, payment method selected, and player history. Standard accounts may face daily, weekly, or monthly withdrawal limits which can be increased upon request and subject to enhanced verification. emjili reserves the right to impose reasonable fees on withdrawals to cover payment processing costs, though such fees will be clearly disclosed prior to completing the withdrawal request.

5.4 Verification Requirements

Before processing your first withdrawal, emjili requires verification of your identity, age, and payment method ownership. Required documents include a clear, color copy of a valid Philippine government-issued ID showing your photograph, full name, date of birth, and ID number; proof of address dated within the last three months such as a utility bill, bank statement, or government correspondence; and verification of your payment method through screenshots or documentation showing account ownership. Verification typically completes within 24-48 hours of submitting complete documentation.

6. Bonuses, Promotions, and Wagering Requirements

6.1 Bonus Terms

emjili offers various bonuses and promotions to players including welcome bonuses, reload bonuses, free spins, cashback offers, and loyalty rewards. All bonuses are subject to specific terms and conditions which are displayed clearly on the promotions page and at the time of bonus claiming. It is your responsibility to read and understand all applicable bonus terms before accepting any promotional offer.

6.2 Wagering Requirements

Most bonuses are subject to wagering requirements, also known as playthrough or rollover requirements. Wagering requirements specify the number of times you must wager the bonus amount (or bonus plus deposit amount) before bonus-related winnings can be withdrawn. For example, a PHP 1,000 bonus with 30x wagering requirements would require PHP 30,000 in total wagers before associated winnings become withdrawable. Specific wagering requirements, eligible games, maximum bet limits while wagering bonuses, and expiration periods are detailed in each promotion's terms.

6.3 Bonus Abuse and Restrictions

emjili reserves the right to cancel bonuses, void winnings, and close accounts of players found to be abusing promotional offers. Bonus abuse includes but is not limited to: creating multiple accounts to claim bonuses multiple times, using irregular betting patterns designed to exploit bonus structures, collusion with other players to manipulate bonus conditions, or any other activity deemed by emjili to be contrary to the spirit of promotional offers. Only one bonus may be active per account at any given time unless otherwise specified.

7. Gaming Rules and Fair Play

7.1 Game Integrity

All games available on emjili utilize certified Random Number Generator (RNG) technology independently tested and verified by accredited gaming laboratories. Game outcomes are determined purely by chance and cannot be manipulated by emjili, players, or any third parties. The Return to Player (RTP) percentages for each game are displayed within game information screens and represent the theoretical long-term payout rate.

7.2 Irregular Play Patterns

emjili monitors gaming activity for irregular patterns that may indicate cheating, exploitation of software errors, or other forms of unfair play. Activities that may be flagged as irregular include but are not limited to: exploiting game malfunctions or software bugs, using automated betting systems or bots, collusion with other players in multiplayer games, or betting patterns that suggest insider knowledge of game outcomes. Players found engaging in irregular play will have their accounts suspended pending investigation and may forfeit all funds and winnings.

7.3 Bet Limits and Game Rules

Each game on emjili has specific minimum and maximum bet limits which are displayed within the game interface. Players must adhere to these limits and to all specific rules governing each game type. Game rules, paytables, and special feature explanations are accessible within each game's help or information section. It is your responsibility to understand the rules of any game before wagering real money.

8. Responsible Gaming and Self-Exclusion

8.1 Responsible Gaming Commitment

emjili is committed to promoting responsible gaming practices and providing a safe entertainment environment for all players. We provide various tools to help you maintain control over your gaming activities including deposit limits, session time reminders, loss limits, and self-exclusion options accessible through your account settings.

8.2 Self-Exclusion Procedures

Players who feel their gaming may be becoming problematic can implement self-exclusion through account settings or by contacting customer support. Self-exclusion options include temporary exclusion periods ranging from 24 hours to 12 months, or permanent account closure. During a self-exclusion period, you will be unable to log in to your account, deposit funds, or participate in any gaming activities. Any requests to lift self-exclusion before the selected period expires will be refused.

8.3 Problem Gambling Resources

If you believe you may have a gambling problem, we encourage you to seek professional assistance. Resources include Gamblers Anonymous Philippines and other local support organizations. Gaming should be treated as entertainment, not as a way to make money or solve financial problems. Never gamble with money you cannot afford to lose.

9. Prohibited Activities and Account Termination

9.1 Prohibited Conduct

The following activities are strictly prohibited on the emjili platform and constitute grounds for immediate account termination and forfeiture of funds:

• Providing false, inaccurate, or misleading information during registration or verification
• Creating multiple accounts or allowing other individuals to use your account
• Using the platform for money laundering or other illegal financial activities
• Engaging in fraudulent activities including chargeback abuse and payment fraud
• Exploiting software vulnerabilities, bugs, or errors for personal gain
• Using automated software, bots, or scripts to place bets or manipulate games
• Colluding with other players or sharing information to gain unfair advantages
• Harassing, threatening, or abusing emjili staff or other players
• Attempting to hack, reverse engineer, or gain unauthorized access to emjili systems

9.2 Account Termination Rights

emjili reserves the unconditional right to suspend or terminate any player account at our sole discretion, with or without cause, and with or without prior notice. Reasons for termination may include but are not limited to violation of these Terms, suspicion of fraudulent activity, failure to comply with verification requirements, extended periods of account inactivity, or any conduct deemed harmful to emjili's operations or reputation.

Upon termination, any remaining account balance not subject to dispute or investigation will be returned to the player after deducting any amounts owed to emjili. However, emjili reserves the right to withhold funds obtained through fraudulent means, bonus abuse, or violation of these Terms.

10. Liability and Disclaimers

10.1 Service Availability

emjili strives to maintain continuous service availability; however, we do not guarantee uninterrupted access to our platform. The platform may be temporarily unavailable due to scheduled maintenance, technical difficulties, force majeure events, or circumstances beyond our reasonable control. emjili accepts no liability for losses resulting from service interruptions, provided we have taken reasonable measures to minimize such occurrences.

10.2 Game Malfunctions

In the event of a game malfunction, software error, or technical fault, all affected game rounds are void and all affected bets shall be refunded. This applies regardless of the displayed outcome. It is your responsibility to report any suspected malfunctions immediately upon discovery. emjili's decision regarding malfunction disputes is final and binding.

10.3 Limitation of Liability

To the fullest extent permitted by Philippine law, emjili shall not be liable for any indirect, incidental, consequential, special, or exemplary damages arising from your use of the platform, including but not limited to loss of profits, loss of data, or other intangible losses, even if emjili has been advised of the possibility of such damages. Our total liability to you for all claims arising from your use of emjili services shall not exceed the amount of funds deposited into your account during the six months preceding the claim.

11. Privacy and Data Protection

Your use of the emjili platform is also governed by our Privacy Policy, which explains how we collect, use, store, and protect your personal information. By accepting these Terms, you also consent to the collection and use of your information as described in our Privacy Policy. We implement industry-standard security measures to protect your data but cannot guarantee absolute security against all potential threats. You acknowledge and accept the inherent risks of transmitting information over the internet.

12. Intellectual Property Rights

All content on the emjili platform, including but not limited to text, graphics, logos, images, software, game content, and audio-visual materials, is the property of emjili or our licensors and is protected by Philippine and international intellectual property laws. You are granted a limited, non-exclusive, non-transferable license to access and use the platform for personal entertainment purposes only. You may not reproduce, distribute, modify, create derivative works from, publicly display, or exploit any emjili content without our express written permission.

13. Dispute Resolution and Governing Law

13.1 Governing Law

These Terms and Conditions shall be governed by and construed in accordance with the laws of the Republic of the Philippines. Any disputes arising from or relating to your use of emjili services shall be subject to the exclusive jurisdiction of the courts of the Philippines.

13.2 Dispute Resolution Process

In the event of any dispute, claim, or controversy arising from these Terms or your use of emjili services, you agree to first attempt to resolve the matter through good faith negotiations with emjili customer support. If the dispute cannot be resolved through direct negotiation within thirty (30) days, either party may pursue formal resolution through applicable legal channels or PAGCOR dispute resolution procedures.

13.3 Complaints

If you have a complaint regarding any aspect of emjili services, please contact our customer support team who will attempt to resolve your concern promptly and fairly. If you remain unsatisfied with our resolution, you may escalate your complaint to PAGCOR as the regulatory authority overseeing our operations.

14. Severability and Entire Agreement

If any provision of these Terms is found to be invalid, illegal, or unenforceable by a court of competent jurisdiction, such provision shall be deemed severed from these Terms, and the remaining provisions shall continue in full force and effect. The invalid provision shall be replaced with a valid provision that most closely reflects the original intent.

These Terms and Conditions, together with our Privacy Policy and any specific game rules or promotional terms, constitute the entire agreement between you and emjili regarding your use of our services and supersede all prior agreements, understandings, and communications, whether written or oral.

15. Contact Information

For questions, concerns, or inquiries regarding these Terms and Conditions or any aspect of emjili services, please contact our customer support team:

• Email: [email protected]
• Live Chat: Available 24/7 through the emjili website
• Customer Support Hours: Round-the-clock availability in English and Tagalog

By creating an account and using emjili services, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions in their entirety. We encourage you to save or print a copy of these Terms for your records.